Our commitment to quality ensures that all Teak Taak products are designed and manufactured using the highest quality materials and production techniques, never cutting corners on raw material. We work with some of the world’s finest craftsmen to ensure that our furniture will last for many years.
30 DAY MONEY BACK GUARANTEE
* At Teak Taak, we pride ourselves on the quality of our products and customer service. We are aware that consumers are comprehensively covered by statutory rights, but for extra peace of mind we offer our customers an extension of these.
* If for any reason you are not happy with your purchase or no longer want it, simply return it in its original condition within 30 days of receipt for a refund.
* We will refund the full order and postage within 30 days for damaged or faulty items only.
* Items can also be returned to us by arranging a collection. Collections will be attempted once free of charge for damaged or faulty items only. Any proceeding attempts will incur additional charges.
* For exchanges and change-of-mind returns, we will deduct the collection fee/postage fee from your refund.
* Faulty or damaged items must be reported within 30 days of delivery. After 30 days, these items cannot be exchanged and will instead become a repair.
GUARANTEE TERMS – SALE ITEMS
* Furniture items and sets sold as part of our sale are sold as seen and are non-refundable. They do not possess the same guarantees as the rest of our catalogue due to their nature as potentially defective, damaged or end-of-collection (which we will not be able to repair due to discontinued parts).
Please be assured that all of our guarantees far exceed industry standards and further emphasise our confidence in the quality of Teak Taak furniture. Should you have any questions or require assistance, please contact our customer services team who will be happy to help.